This page is about your privacy. It tells you what personal details Amit Glass House collects when you use this website or talk to our shop, why we collect them, and what we do with them. We have written this page in simple words so that every customer can read and understand it easily. Please read it fully before you send us your details. If you do not agree with anything on this page, please do not use the form on this website. You can always call our shop and talk to us first.
Amit Glass House is a local shop and service business. Our full address and phone number are given at the end of this page and on our Contact page. This website is our online page. It shows our services, our work photos, our customer reviews and an easy way to ask us for a price. When this page says "we" or "our shop", it means Amit Glass House and the people who work with us on your job.
We collect only the details we need to answer you and to do your work. When you fill the price form on this website, you write your name, your phone number, the work you need, and a short message. When you press the button, the form opens WhatsApp with these details, and you send them to us yourself by pressing Send in WhatsApp. If you call us, we may note your name, your phone number, your address and what work you want, so that we can call you back and visit your place for size and price. If you give us a job, we also keep normal work details like your site address, the sizes we took, the price we agreed and the dates of the work. With your permission, we may take photos of the finished work at your place for our records and for our website gallery. We never take photos of people, and we never use a photo if you say no.
This website does not take online payments. We never ask for your card number, bank details, PIN, OTP or any password on this website. There is no account or login on this website, so we hold no password of yours. We also do not ask for Aadhaar numbers or any other government ID for a simple price enquiry. If any person ever asks you for such details in our name, please do not share them and call our shop number at once.
We use your details for simple, clear reasons. We use your phone number to call you back or to message you about your enquiry. We use your work details to make your price and to plan the job. We use your site address only to visit for size, delivery and fitting. After the work is done, we may use your number to ask if everything is fine, or to help you if there is any problem with our work. We do not use your details for anything that has no link with your enquiry or your job.
We do not sell your details. We do not rent your details. We do not give your details to any marketing company. Only the people who work on your job may see the details they need — for example, our fitting worker needs your address and phone number to reach your place, and a material supplier may need your address to deliver material. We share the smallest part that is needed for the work. If a court or a government office asks us for details under the law, we may have to share them. Other than these cases, your details stay with our shop.
Some parts of this website work with other companies' services, and those services have their own privacy rules. When you send us a message, it travels through WhatsApp, which is a service of Meta, and WhatsApp's own privacy policy applies to that chat. Our Contact page shows a Google Map of our shop area. That map is given by Google, and Google may use cookies and may see your IP address when the map loads, under Google's own privacy policy. Our Reviews page can take you to Google, where you can read or write a review. When you leave this website and go to WhatsApp or Google, we do not control those services, and we request you to read their privacy pages if you want full details about them.
This website is a simple information website. We do not use advertising cookies, and we do not track you from page to page for marketing. Our website hosting company may use small technical cookies that are needed for safety and for the website to open correctly. As said above, the Google Map on our Contact page is a Google service and Google may set its own cookies when that map loads. You can block or clear cookies any time in your phone or computer browser settings. The main pages of this website will still open and you can still call us or message us.
We keep enquiry details for as long as we need them to talk to you, do your work and look after the work after it is finished. Old job records like bills and sizes may be kept for business and tax records for some years, as the law needs. If your enquiry does not turn into a job, you can ask us to remove your details from our phone and records, and we will do it. We do not keep your details forever without a reason.
Your details belong to you. At any time, you can call our shop and ask us what details we hold about you. If any detail is wrong, you can ask us to correct it. You can ask us to delete your details, and we will delete them unless the law asks us to keep a record, like a bill. You can also tell us not to message you again, and we will stop. We will not charge any money for these requests, and we will try to complete them quickly. If we ever make a mistake with your details, please tell us, and we will correct it.
We take simple and careful steps to keep your details safe. Your number and messages stay in the shop's phone and records, and only our own team can see them. We do not put customer details on any public page of this website. Still, no phone, app or internet system in the world is fully safe, so we cannot promise that no problem can ever happen. What we can promise is care: if we ever learn of a problem with customer details, we will inform the customers who are affected.
This website is made for adults who want work done at their home, shop or office. It is not made for children, and we do not knowingly collect details of any child. If a child has sent us details by mistake, a parent can call us and we will delete them.
We may change this page if our way of working changes or if the law changes. When we change it, the new page will be put on this same link. The page you see here is always the latest page. We request you to read this page again when you send us an enquiry after a long time.
If you have any question about this privacy page or about your details, please talk to us. You can visit our shop at this address: RZ E8, Dabri-Palam Rd, opposite PNB Bank, Mahavir Enclave, Delhi. You can call us or message us on WhatsApp at 📞 +91 90132 91135. We will be happy to answer your questions in simple words.
Call us or send the form. We will give you a clear price for your work.